Terms of service

Fattly · effective from: 23 czerwca 2026

§1. General provisions

These Terms set out the rules for using the Fattly website, available at fattly.app (the “Service”), including the rules for creating an account, buying credits and generating content using artificial intelligence models.

The Terms are made available free of charge in a way that allows them to be obtained, reproduced and stored. Using the Service means accepting the Terms.

§2. Operator (Service Provider)

The Operator of the Service is Fattly. The Operator's full registration details will be provided soon. Contact: contact@fattly.app.

§3. Definitions

User — a person using the Service who has an account.
Consumer — a User who is a natural person performing an act not directly related to their business or professional activity.
Credits — internal billing units used to pay for generations.
Generation — the creation of content (image, video or audio) by an AI model based on the User's input.
Content — the output files of a Generation and the input data (prompts, uploaded files).

§4. Type and scope of services

The Service enables content generation using artificial intelligence models provided by third-party suppliers, via a platform integrating those models. The Operator is not the creator of the models and does not guarantee a specific Generation result.

The services constitute digital content and digital services supplied electronically.

§5. Technical requirements

To use the Service you need: a device with internet access, a current web browser with JavaScript and cookies enabled, and an active email account.

§6. Account and registration

Creating an account requires providing an email address, setting a password and confirming the email address.
The User undertakes to provide truthful data and to protect their login credentials.
The account is non-transferable; one User may hold one account, unless the Operator decides otherwise.
The services may be used by persons aged 16 or over; minors only with the consent of a legal guardian.

§7. Credits, prices and payments

Generating content is paid for with credits. The cost of a Generation in credits depends on the chosen model and is shown before it is started.
Credits are bought in packages. Current prices and package sizes are shown in the Service (in PLN, USD or EUR).
Payments are handled by an external payment provider (Stripe). The Operator does not store payment card data.
Purchased Credits have no expiry date (they do not expire).
Credits are not a means of payment, cannot be exchanged for cash and bear no interest.

§8. Rules of use — prohibited content

It is forbidden to use the Service to create or distribute content that:

is unlawful or infringes third-party rights (including copyright, personal rights, likeness, trademarks);
depicts sexual material involving minors or any content related to child exploitation;
incites hatred, violence or discrimination;
constitutes disinformation, including realistic likenesses of existing persons without their consent (deepfakes) in order to mislead;
compromises the security of the Service or serves to circumvent its safeguards.

The User bears full responsibility for the input data provided and for how the Generation results are used. The Operator may block access to the account in the event of a breach of the Terms.

§9. Rights to content

To the extent permitted by the model providers' conditions, the User may use the generated Content, including for commercial purposes, subject to limitations arising from the law and the Terms.
The Operator does not guarantee that the generated Content is unique or that it is eligible for copyright protection; AI content may be similar to other users' results.
The User declares that they hold the rights to the input data (e.g. uploaded photos) and that its use does not infringe third-party rights.

§10. Right of withdrawal (Consumer)

As a rule, a Consumer has the right to withdraw from a distance contract within 14 days without giving a reason.

Pursuant to Article 38 of the Consumer Rights Act, the right of withdrawal does not apply to contracts for the supply of digital content not delivered on a tangible medium and for the supply of services, if performance has begun with the Consumer's express and prior consent, the Consumer having been informed that performance will result in the loss of the right of withdrawal.

By starting a Generation (using credits), the Consumer consents to the immediate start of performance and acknowledges the loss of the right of withdrawal as regards the service performed. The right of withdrawal is retained for purchased but fully unused Credit packages — in which case a statement should be sent to the contact address.

§11. Complaints

Complaints can be submitted to contact@fattly.app.
A complaint should include the User's details, a description of the problem and the request.
The Operator handles a complaint within 14 days of receiving it.
If a Generation failed for reasons attributable to the Operator or the model provider, the charged Credits are refunded to the account.

§12. Liability

The Operator makes efforts for the Service to run without interruption but does not guarantee the absence of breaks (e.g. maintenance, third-party provider failures).
The Operator is not liable for how the User uses the Content nor for the consequences of the User infringing third-party rights.
Towards Users who are not Consumers, the Operator's liability is limited to the amount paid in the 3 months preceding the event and is excluded for lost profits, to the extent permitted by law.
The above limitations do not exclude or limit the Consumer's rights under mandatory provisions of law.

§13. Termination and account deletion

The User may give up the services and request account deletion at any time by contacting the Operator. The Operator may terminate the contract for a justified reason (e.g. a gross breach of the Terms), informing the User thereof.

§14. Changes to the Terms

The Operator may change the Terms for important reasons (changes in law, scope of services, security considerations). Users will be informed of changes with appropriate notice. Continued use of the Service after the changes take effect means acceptance of them.

§15. Out-of-court dispute resolution and applicable law

A Consumer may use out-of-court methods of handling complaints and pursuing claims, including the European Commission's ODR platform (ec.europa.eu/consumers/odr).
Matters not regulated herein are governed by Polish law and the applicable provisions of European Union law.
These Terms do not limit the Consumer's rights arising from mandatory provisions.

§16. Likeness, biometric data and person-transformation features

The Service provides features that process people's likeness, in particular face or body swap and the transfer of motion and animation of a character based on reference material (motion control). These features require uploading a photo or recording showing a person.

By using these features, the User declares and confirms that they hold the rights to the likeness and reference material used — it is their own likeness or they have the express consent of the depicted person (or their legal guardian) for such processing.
Confirming the above declaration (ticking consent) is a mandatory condition for running these features; without it the Generation will not be performed.
Creating likenesses of existing persons without their consent is forbidden, in particular to mislead, ridicule, harass, impersonate, or create intimate content — in accordance with §8.
Face photos and recordings may constitute biometric data. The Operator passes them to AI model providers solely to perform the Generation; the rules for processing them are set out in Privacy Policy.
The User bears full responsibility for the lawfulness of the likeness used and for how the result is used. The Operator may remove content and block the account in the event of a breach.

§17. Final provisions

The Terms take effect on 23 czerwca 2026. Matters of personal data protection are governed by the Privacy Policy.